Spa Etiquette
Your Journey to Wellness Starts Here
Appointments
To ensure your preferred time and service are available, we strongly recommend making reservations in advance. The spa provides walk-in bookings based on availability.
Ambience
Please keep conversation minimal and respect other guests' privacy and personal space. For your relaxation and calmness that of our other guests, the spa is a laptop, smoke, and cell phone-free zone.
Arrival & Opening Hours
We recommend you to arrive 10 minutes prior to your appointment time to avoid a reduction in your service time. All appointments will end at their scheduled time so that the next guest will not be delayed. We are open from 09:00 am to 11:00 pm.
Payment Inquiries & Cancellation Policy
We accept all major credit/debit cards and cash. Please notify the Spa four hours before your appointment time if you need to cancel or reschedule.
Attire
It is recommended that you completely disrobe for your treatment. You will be provided with disposable underwear and slippers upon your arrival. Therapists are trained in proper draping techniques, so you should always feel comfortable.
Valuables
We advise guests not to bring valuables to the spa as we do not accept any liability for loss.
Medical conditions
You must inform us in advance of any health conditions, allergies, medication, or injuries that could affect your service when making your spa reservation. These include high blood pressure, pregnancy, past surgeries, and recently taken medications.
Communicate
If you have feedback on pressure, room temperature, or lighting, let us know. Depending on your specific needs or requests, your massage therapist will either perform a customized full-body massage.
Age Limitations
The minimum age requirement for access to the spa is 16, except for selected treatments with parental supervision. Please enquire with the Spa Receptionist / Manager